Autonom Services — the perfect framework to accelerate towards a better future!
National network of 46 agencies in 33 cities, in Romania, a business model differentiated from competitors; Agencies outside the country: Budapest and Debrecen, in Hungary.
Autonom Services’s activity is concentrated in 3 main divisions: Operational leasing, Rent- a-car and Car Rental, complemented by other services, such as chauffeur-driven transfers, fleet management services, fleet assistance, car wash services, equipment rental and services for the insurance market.
We have started offering mobility services for The Royal Household and Her Majesty Margaret the Custodian of the Crown, and in 2023 we received the Official Supplier to the Royal Household title.
Towards the end of 2022, we have expanded our risk management system to include the area of risks and opportunities generated by climate change that have the potential to impact our business. For this, we used the reporting framework developed by the TCFD (Task Force on Climate-related Financial Disclosures).
Vehicle fleet as at 31 December 2022: 13,680. Approximately 2,600 cars came through the acquisition of Premium Leasing, the operational leasing division of the Țiriac Auto group.
Number of employees as of 31 December 2022: 474.
In the autumn of 2022, we attracted financing of €15 million from the European Investment Bank, the first loan of this type for an entrepreneurial company, funds that will enable us to increase the share of low carbon vehicles.
In 2022, we joined the UN Global Compact — the world’s largest corporate sustainability initiative and the national “Angajament pentru mediu” initiative
Aligned with the performance matrix of our corporate culture and the ESG principles
Our Sustainability Strategy has a long term roadmap for 2030 with an intermediate calendar for 2025. It focuses on three pillars: ‘Environment’, ‘People and Community’, and ‘Sustainable Business and Governance’.
We prioritize responsible consumption of resources and we take clear actions to decrease the negative impact of the fleet, the emissions resulting from fleet utilization, although indirect for Autonom, being responsible for 99% of total carbon footprint.
For the governance performance in the way we manage our economic, environmental and social impact and for the transparency with which information was presented in the Sustainability Report 2021, we received the Gold Level Recognition, achieving a score of 87 points out of 100 according to the CST Index 2022, developed by The Azores Sustainability & CSR Services.
We allocate annually a minimum of 2% of net profit to support educational projects. We support the development of our colleagues with a minimum of 50 hours of training per year per employee.
We build a sustainable future along with our partners, we actively contribute to raise the awareness around sustainability. We involve all our stakeholders in joint projects,, we keep a high level of customer satisfaction (measured by NPS) and we increase the number of digitized processes.
Following voluntary participation in the BVB project Research project, we achieved an ESG score of 13.5, being ranked by Sustainalytics in the top 9% in our industry, coming 7th out of 71.
Important role in the value chain as an integrated supplier of mobility services
We understand that the impact of our activity is not only internal, in organization, in the way we manage our business, assets, human and financial resources, but also indirectly, throughout the value chain.
Through our innovative Corporate Car Sharing service, launched at the end of 2022, we have registered over 1,400 users in 27 locations and helped companies optimize the sizing of their pool car fleet by up to 40%, while optimizing the total utilization rate of the cars.
By 2022, the average NPS (Net Promoter Score) was calculated at 96, corresponding to the following four categories: Car deliveries, Interventions, New Customers and Tyre Change.
In 2022 we published our first Procurement Policy. Throughout the year, approximately 10% of our suppliers were assessed on environmental and social criteria. Also in the list of approved suppliers for 2022 there were also 9 protected establishments.
We have started to shape a dedicated product of operational lease — Autonom Business Green — with additional advantages for those who want to make the transition to an electric car, but are hesitating to take that step due to the issue of range, in particular the limitations created by early development of charging infrastructure.
The environmental pillar, a strategic direction for Autonom
Our main priority is to reduce the average carbon emissions of the operational fleet by 25% by 2025 and 51% by 2030, in particular by increasing the share of green cars in the operational fleet. By the end of 2022, we have reduced our emissions by 6.4% compared to the 2020 baseline, reaching to a WLTP average of 143.78 gC02/km, slightly behind the roadmap estimated in the strategy. We are confident that we will catch up in the following period.
We are focused on responsible consumption and we aim to reach ZERO PAPER consumed in operational activities by 2030. We have reduced paper consumption by more than 10% annually compared to the 2020 baseline. We have national contracts for paper recycling, plastic and metal, glass, tyres and WEEE.
Through the contract signed with OMV Petrom, we have offset so far 8,578 tonnes of CO2, related to fuel supplied by their stations.
We continue the transition to a low-emission fleet. The contract signed with Tesla at the end of 2022 has resulted in a first order of 200 Tesla Model 3 and Model Y electric cars, launched in early 2023. The first cars have already arrived in the Autonom fleet.
We have started developing the charging infrastructure by installing 10 electric charging stations in our agencies.
We have expanded our energy production capacity for the Piatra Neamț site, increasing from 11MWh produced in 2021 to 50MWh in 2022.
We love to be an active part of our communities
Through all the actions we take, we want to actively contribute to improving the quality of life of our employees and to be part of the communities in which we belong to.
In 2022, more than 400 colleagues chose to volunteer, dedicating 808 hours to educational projects in their communities.
Staff retention rates increased in the last 3 years from 56.33% in 2020 to 68.35% in 2022.
Evolve Daily is our motto. The two core elements that help us keep our vision focused towards continuous evolution, agility and resilience are reading and volunteering.
We continued to support projects (culture, environment, sport, education) in the amount of 1,243,076 lei and supported 52 organizations.
Sustainability is a continuous journey, as implementation, monitoring and reporting results is a team effort.
We thank the entire Autonom team who contributed to our second Sustainability Report!
We also thank the denkstatt Romania team for their support in the production of the report and the Zebra Corporate Communications team for the design!