1.5. Value chain
Our business model is based on intense collaboration across the value chain with different stakeholders. That’s why we constantly assess the value chain and try to identify any new needs that we can make a positive contribution to. Our needs are intertwined with the needs and expectations of other stakeholders and we are constantly trying to create a strong and lasting balance.
Our primary activities at the operational level are complemented by support activities in each segment, interacting with various stakeholders. Our economic concerns are interrelated with the economic concerns of our partners or collaborators and we are oriented to create synergies with social and environmental concerns precisely to be competitive in the markets in which we operate, but also to mitigate the negative impact created or to create a positive impact.
We use it to identify the main categories of stakeholders and material topics that impact our stakeholders and our company’s performance. The elements help us to apply continuous improvement practices to our services bringing innovation and new ways of working with all stakeholders.