2.1. Autonom’s Strategic Sustainability Directions

Autonom’s Sustainability Strategy is aligned with theorganisational culture performance matrix and environmental, social and governance (ESG) principles, while also aiming to comply with the most relevant EU strategies in the field.

It is built around three pillars: ‘Environment’, ‘People and Community’ and ‘Sustainable Business and Governance’, and the environmental one is an important direction for our future actions and decisions.

2.1. Autonom’s Strategic Sustainability Directions

As main topics in the environment pillar, our focus is on the responsible consumption of the resources needed to carry out our activities and on reducing the negative impact caused using our operational fleet (operational leasing and rent-a-car), the emissions of which, although indirect for Autonom, represent 99% of the company’s total carbon footprint. As a result, our main priority is to reduce the average carbon emissions of the operational fleet by 25% by 2025 and by 51% by 2030, especially by increasing the share of green vehicles in the operational fleet.

The second important direction for us is people and community. Since the company’s inception, we have aimed to create an environment where people thrive every day and can contribute to positive change in the communities we serve, by supporting education and reducing our impact on the environment. The target set was to allocate a minimum of 2% of net profit to support educational projects. As far as the development of our people is concerned, we have always believed that their success breeds the success of the company and therefore we have set ourselves the target of supporting their development with a minimum of 50 hours of training per year per employee.

Last, but not least, because we want to build a sustainable future together with our partners, we have set as clear actions the involvement of all categories of stakeholders in joint projects around sustainability, customer satisfaction (measured by NPS) and increasing the number of digitised processes.

Autonom’s Sustainability Strategy is available in full on our website, Sustainability section (www.autonom. com/sustainability)

Strategic directions/Expected targets

Strategic Sustainability Pillars	KPI definition	Reference year 2020	2021	2022	2023	2025	2030
Objectives/Targets	KPI definition	Reference year 2020	2021	2022	2023	2025	2030
	Environment
ENV 1 – Reduce operational CO_₂ intensity by 25% by 2025 and 51% by 2030	Average WLTP gCO_₂/km of the operational fleet	153.57	144.51	136.48	130.26	115.13	75.87
ENV 2 – Contribute to a circular economy by reducing paper use in administrative and operational activities by 10% per year, zero paper by 2030	Tonnes of wastepaper/year	3.53	2.28	2.02	1.77	1.27	0
ENV 3–50% recyclability for waste oil and tyres by 2030, from 2021 onwards	Tonnes of waste oil recycled/year	0	10	15	20	30	50
	Tonnes of tyre waste recycled/year	0	10	15	20	30	50
	People and community
CSP 1 – Community involvement in education, developing high impact projects. Investment of minimum 2% of net profit in community projects	% Total euro of net profit	15	≥2	≥2	≥2	≥2	≥2
PEC 2 – Evolving. Daily. Employee personal development.	Number of training hours/ FTE	38.6	≥50	≥50	≥50	≥50	≥50
	Sustainable business and governance
SBG 1 – Business driven by transparency and simplicity with a focus on sustainability responsibility. High customer satisfaction rate	Net promoter score	82	≥80	≥80	≥80	85	85
SBG 2 – Optimising resources and processes through digitisation	Number of processes/organisations digitised	3	4	5	6	6	10
SBG 3 – Business visibility and brand awareness	Top 5 in our industry RO	Top 5	-	**	-	**	**

Legend:

Green colour = goal achieved

Red colour = untouched target

** = Market research

Data on our performance aligned with our strategic plan can be found in each specific chapter, which addresses progress towards our targets by specific pillars.